BK8 Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and the operator of the BK8 service. They apply to your use of the website, mobile services, software, games, account functions, payment facilities and any other service made available through BK8. Additional terms may apply to particular games, tournaments, promotions, bonuses or payment methods. If additional terms conflict with these general terms, the additional terms will apply to the relevant activity to the extent of the conflict.

You should review these terms before registering and each time you use the service. BK8 may update, replace or amend these terms when reasonably necessary, including to reflect changes to the service, technology, legal requirements or operational procedures. The current version will be made available on the website. If you continue to use BK8 after an updated version is published, that use may be treated as acceptance of the updated terms. If you do not agree with a change, you should stop using the service and follow the available account closure process.

You are responsible for having suitable equipment, internet access, software and security arrangements to use the website. BK8 does not guarantee that the service will always be available, uninterrupted, error-free or compatible with every device. Maintenance, technical problems, security events, third-party failures or circumstances outside reasonable control may affect access. Where practical, information about significant service interruptions may be provided through the website.

Eligibility and lawful use

You must be at least 18 years old, or older where the law in your location requires it, and you must be legally permitted to use online gambling services. You must not access BK8 from a jurisdiction where online gambling is prohibited or restricted in a way that makes your use unlawful. It is your responsibility to understand and comply with the laws that apply to you. BK8 may restrict access, refuse registration or suspend an account where it reasonably believes that a user is not eligible or is using the service unlawfully.

• You must provide accurate, current and complete information during registration and whenever BK8 reasonably asks you to update your details.
• You may create and use only one personal account unless BK8 expressly permits otherwise.
• You must keep your username, password, authentication information and devices secure.
• You must not allow another person to use your account or use another person’s account.
• You must not use the service for fraud, money laundering, unlawful activity, market manipulation or any other improper purpose.
• You must not interfere with the website, bypass security controls, introduce malicious code or attempt to gain unauthorised access.

2. Accounts, verification and account security

To use some or all BK8 services, you may need to register an account. Registration information must belong to you and must not be misleading. You should tell BK8 promptly if your personal details change. An account is personal to the registered holder and may not be sold, transferred, rented or used as security for another person’s obligations.

BK8 may carry out identity, age, address, payment, source-of-funds or other verification checks. These checks may be required before an account is fully activated, before certain transactions are processed, or at any later time. You may be asked to provide documents or information that reasonably supports your identity and eligibility. Information supplied for verification should be genuine, readable, current and provided through the requested process.

If you do not complete a required check, or if information cannot be verified, BK8 may delay, decline or restrict a transaction or service. An account may also be suspended or closed where information appears false, inconsistent, incomplete or connected with prohibited conduct. Any review will be handled in accordance with applicable legal and regulatory obligations.

You are responsible for activity carried out through your account unless you have promptly notified BK8 of suspected unauthorised access and have taken reasonable steps to protect your credentials. Never disclose your password or security codes to another person. If you believe your account has been compromised, stop using it and contact BK8 through the support channel shown on the website. BK8 may ask questions or request information before making changes to an account.

BK8 may suspend or close an account for a reasonable operational, security, legal or risk-management reason. This may include suspected fraud, duplicate accounts, breach of these terms, problems with payment information, responsible gambling concerns, failed verification or a requirement from an authorised body. Where permitted, you may be told the reason for a restriction. Some information may not be disclosed where doing so would compromise security, an investigation or a legal obligation.

3. Deposits, withdrawals and gaming activity

You may deposit funds only through payment methods made available by BK8 and in your own name, unless a payment method is expressly approved for another arrangement. You must not use a payment method that you do not have permission to use. The payment provider may apply its own terms, processing requirements or fees. BK8 is not responsible for delays or charges imposed by a bank, card issuer, wallet provider or other third party.

You should check the transaction details carefully before confirming a deposit or other payment. Deposits must be made for the purpose of using the permitted services and must not be used to test, disguise or move funds unlawfully. BK8 may decline, reverse or investigate a transaction if it appears irregular, unauthorised, duplicated or inconsistent with these terms. Funds connected with a failed or reversed payment may be removed from your account balance.

Withdrawal requests may be subject to account verification, payment checks, anti-fraud procedures, wagering requirements attached to a promotion, and any limits or conditions displayed at the time of the request. Withdrawals will generally be returned through an approved method linked to the account where this is possible. BK8 may request further information before processing a withdrawal and may correct an account balance where a payment, game result or transaction has been affected by an error.

You are responsible for checking your balance and transaction history. If you notice an unexplained transaction, incorrect result or account error, notify BK8 as soon as possible using the available support channel. Do not continue to use funds that you know, or reasonably suspect, were credited in error. BK8 may recover or correct erroneous credits in accordance with applicable law.

Games and results

Games are provided subject to the rules shown for the relevant game. Those rules may explain how bets are placed, how outcomes are determined, the effect of interruptions and how winnings are calculated. You should read the applicable game information before playing. Where a game uses random outcomes, results are determined by the relevant game system and recorded information, subject to correction of a proven technical or operational error.

If a game is interrupted, displayed incorrectly or affected by a technical fault, BK8 may void, settle, restore or otherwise correct the affected activity in a fair and lawful manner. BK8 may also suspend a game or service if there is a security concern, system fault, suspected manipulation or other circumstance that makes continued operation inappropriate. No provision of these terms guarantees that you will win or recover losses.

• You must review each wager before confirming it and are responsible for selections made through your account.
• You must not use automated tools, bots, scripts or software intended to interfere with games or gain an unfair advantage.
• You must not exploit a bug, pricing error, display error or technical weakness. Any suspected issue should be reported rather than used.
• You must not collude with other users, manipulate outcomes or engage in conduct that undermines the fairness or security of the service.
• You should keep records of deposits, withdrawals, wagers and account communications for your own reference.

4. Promotions, responsible gambling and privacy

Promotions and bonuses

Promotions, bonuses and other incentives are subject to the specific terms displayed with the relevant offer. Those terms may include eligibility rules, participation steps, expiry conditions, contribution rules, wagering requirements, maximum or minimum amounts, game restrictions and limits on use. You should read the offer terms before accepting or using a promotion. If there is a difference between promotional wording and the applicable promotional terms, the detailed promotional terms will govern the offer.

A promotion may be unavailable to some accounts or locations, and BK8 may withdraw or amend an offer where permitted. BK8 may remove a bonus or associated benefit where it was obtained through error, duplicate accounts, abuse, fraud, prohibited conduct or a failure to satisfy the offer terms. Promotional participation is optional. You should not deposit or gamble more than you can afford simply to qualify for an incentive.

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or solve financial problems. You should set a budget before playing, decide how much time you are comfortable spending, and avoid gambling when affected by alcohol, drugs, stress or strong emotions. Never chase losses, borrow money to gamble or use funds needed for living expenses.

BK8 may provide responsible gambling tools and information, which may include deposit or spending controls, activity statements, time reminders, cooling-off options, account restrictions or self-exclusion features. The availability and operation of these tools may vary. You are responsible for selecting limits that are suitable for you and for not opening another account to avoid a restriction or self-exclusion. If you are concerned about your gambling, stop playing and seek independent support from an appropriate Australian gambling-help service or health professional.

Privacy and communications

Personal information is handled in accordance with the BK8 Privacy Policy and applicable privacy requirements. Information may be collected and used to provide services, verify identity and age, process payments, maintain security, meet legal obligations, prevent fraud, manage responsible gambling risks and improve the website. The Privacy Policy explains the types of information collected, how it may be shared, retention practices and available privacy choices.

By registering, you may receive service messages about your account, transactions, security, changes to terms and other important matters. Marketing communications, where available, may be subject to your preferences and applicable consent requirements. You should keep your communication details current so that important account information can reach you.

5. Suspension, liability and complaints

You may stop using BK8 at any time and may request closure of your account through the process available on the website. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, disputes, promotions or unlawful conduct. BK8 may retain information where required for legal, security, financial or responsible gambling purposes.

To the maximum extent permitted by law, you use BK8 at your own risk. BK8 is not responsible for loss caused by your failure to protect account credentials, inaccurate information supplied by you, misuse of the service, unsuitable equipment, internet failures, third-party payment services or events outside reasonable control. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.

You must not use the service in a way that causes loss, damage, disruption or legal exposure for BK8 or another person. Where permitted by law, you may be responsible for losses or reasonable costs resulting from your breach of these terms, fraud, deliberate misconduct or unlawful use of the service. Any limitation of liability applies only to the extent allowed by applicable law and does not affect liability that cannot legally be limited.

Questions and complaints

If you have a question about these terms, an account matter, a transaction, a game result or a service issue, review the help and support information available on the BK8 website and use the listed support channel. Provide enough information for the matter to be identified, such as your account details, the relevant date, transaction reference or game information. Do not send passwords or unnecessary sensitive information.

BK8 aims to review complaints fairly and may ask for further information before reaching an outcome. You should allow a reasonable period for review, particularly where identity checks, payment providers, technical records or responsible gambling considerations are involved. If you remain dissatisfied, follow any further escalation information made available through the website or seek independent assistance where appropriate.

Governing law

These terms are intended to operate consistently with applicable Australian law and any other mandatory legal requirements that apply to the service or to you. If a court or authorised body finds part of these terms invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. A failure to enforce a provision immediately does not amount to a permanent waiver of that provision.

By continuing to use BK8, you acknowledge that you have read these Terms & Conditions, understand the responsibilities they describe and agree to comply with them. If you do not accept them, do not register, deposit, place bets or otherwise use the service.